I flew (torture class, don't ask) with South African Airways from London Heathrow to Johannesburg this week. Flight was pretty much unexceptional, the food was digestable, the inflight entertainment was OK, the seat was ... well, I got what I paid for. Even the service was pretty good.
Having said that, however, I want to share this story with you. Udo talks to SAA steward. Explains he has a very bad headache and requests a painkiller. Here's the SAA steward's response. No kidding: 'The person in charge of the painkillers is currently asleep. I can't wake her, as there would be a big fight. You have to wait until she is awake.'
It goes without saying that I went without painkillers as the stewardess 'in charge' of them slept during the night flight.
Cheers to the professional training SAA's stewards and stewardesses receive... makes me wonder whether their pilots also go to sleep and must not be awoken in case their services are needed during the flight...